{"id":269,"date":"2016-07-26T10:11:44","date_gmt":"2016-07-26T14:11:44","guid":{"rendered":"http:\/\/laduvetnordique.com\/termes-et-conditions\/?lang=en"},"modified":"2025-07-03T12:43:07","modified_gmt":"2025-07-03T16:43:07","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/laduvetnordique.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and conditions"},"content":{"rendered":"<h2>Introduction<\/h2>\n<p>With the rapid\u00a0development of new communication tools, it becomes necessary to pay special attention to\u00a0protection of privacy. This is why we are commited to respect and protect the confidentiality of personal information we collect.<\/p>\n<h2>Personal information collected<\/h2>\n<p><strong>We collect the following information :<\/strong><\/p>\n<ul>\n<li>Family name<\/li>\n<li>First name<\/li>\n<li>Postal address<\/li>\n<li>Postal code<\/li>\n<li>Email address<\/li>\n<li>Phone number<\/li>\n<li>Credit card number<\/li>\n<li>Age \/ Birth date<\/li>\n<\/ul>\n<p>Personal information is collected within the forms you fill and the interactivity created through you, our website and PayPal. We also use, as listed in the following section, cookies and \/ or logs to gather information about you.<\/p>\n<h2>Forms and Interactivity<\/h2>\n<p><strong>Your personal information is\u00a0collected through forms such as\u00a0 :<\/strong><\/p>\n<ul>\n<li>Login forms related to our website<\/li>\n<li>Order forms<\/li>\n<li>Surveys<\/li>\n<li>Contests<\/li>\n<\/ul>\n<p><strong>The collected\u00a0information is used for the following purposes :<\/strong><\/p>\n<ul>\n<li>Tracking and following orders<\/li>\n<li>Informations \/ Promotional offers<\/li>\n<li>Statistics<\/li>\n<li>Contact<\/li>\n<li>Web management (presentation, organisation)<\/li>\n<\/ul>\n<p><strong>Your information is\u00a0collected within the interactivity established between you\u00a0and\u00a0our website as follows:<\/strong><\/p>\n<ul>\n<li>Statistics<\/li>\n<li>Contact<\/li>\n<li>Web management (presentation, organisation)<\/li>\n<\/ul>\n<p><strong>We use\u00a0the information for\u00a0:<\/strong><\/p>\n<ul>\n<li>Comments<\/li>\n<li>Correspondence<\/li>\n<li>Information and promotional offers<\/li>\n<\/ul>\n<h2>Log files and cookies<\/h2>\n<p><strong>\u00a0We collect some information via\u00a0log files and cookies. It&#8217;s mostly:<\/strong><\/p>\n<ul>\n<li>IP Addresses<\/li>\n<li>Operating syst\u00e8me<\/li>\n<li>Visited pages and requests<\/li>\n<li>Time &amp; connection date<\/li>\n<\/ul>\n<p><strong>The use of such files allow us to:<\/strong><\/p>\n<ul>\n<li>Improve service and offer personnalized home page<\/li>\n<li>A customed consumption profile<\/li>\n<li>Tracking\u00a0orders<\/li>\n<li>Statistics<\/li>\n<\/ul>\n<h2>Right of opposition and withdraw<\/h2>\n<p>We are\u00a0committed to provide you the right to object and withdraw yourself from sharing your personal information. The right to object is defined as the possibility for users to refuse having their personal information being used for some of the purposes mentioned above.<\/p>\n<p>The right of withdrawal is defined as the possibility for users to request that their personal information may no longer be included in a mailing list, for example.<\/p>\n<p><strong>To exercise these rights, you can contact us:\u00a0<\/strong><br \/>\nMail : PO BOX\u00a0 20 bureau-chef Lavltrie, Lavaltrie J5T4A9<br \/>\nEmail : info@laduvetnordique.com<br \/>\nPhone :\u00a0450-932-6404<\/p>\n<h2>Right of\u00a0access<\/h2>\n<p>We are\u00a0committed in\u00a0recognizing the right of access and rectification to data, thus allowing subjects wishing to access modify or delete their information, to do so.<\/p>\n<p><strong>To exercise these rights, you can contact us :<\/strong><br \/>\nMail: CP 31569 BP Industriel, J6A8J9<br \/>\nEmail\u00a0: info@laduvetnordique.com<br \/>\nPhone : 450-932-6404<\/p>\n<h2>Security<\/h2>\n<p>The personal information we collect is kept in a secure environment. Our employees are required\u00a0to respect the confidentiality of your information.<\/p>\n<p><strong>In order to ensure the security of your personal information, the following procedures are used :<\/strong><\/p>\n<ul>\n<li>Secure Sockets Layer<\/li>\n<li>Secure Electronic Transaction<\/li>\n<li>Managing Access rights \u2013 authorized person<\/li>\n<li>Managing Access rights \u2013 concerned person<\/li>\n<li>Network monitoring software<\/li>\n<li>Computer backups<\/li>\n<li>Username \/ password<\/li>\n<\/ul>\n<p>We are committed in maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, as no mechanism offers full\u00a0security, there is always a risk when using the Internet to convey personal information.<\/p>\n<h2>Label<\/h2>\n<p>Our commitment towards privacy meet the requirements of the following program:<\/p>\n<h2>Legislation<\/h2>\n<p>We pledge to respect the legislative provisions stated in the Canadian law.<\/p>\n<p>TPS 821589926RT0001<\/p>\n<p>TVQ\u00a0 1222812263TQ0001<\/p>\n<h2>Delivery<\/h2>\n<p>We manufacture most duvet and cover on order. According to that, it takes a couple of day before you get your order. We try to ship all order as soon as possible.<\/p>\n<p class=\"p1\"><strong>We\u2019ll send indivudual confirmation after reception of each order within 48h to give you estimated delivery date. We use purolator for most delivery (groud service) except for far remote area zone (delivery with canada posts).\u00a0 If product is in stock, you can expect your order to arrive 5-6 open days after you place order. Thank you for your understanding and thank you for choosing local for better sleep.\u00a0 <\/strong><\/p>\n<p class=\"p1\">You can contact with us easily if you create an account. It&#8217;s also faster for us to update status directly on the website.<\/p>\n<p class=\"p1\">Note: Shipments to rural addresses can take a 1-2 extra days to arrive. Orders are processed and shipped on business days only, Monday through Friday, excluding holidays.<\/p>\n<p>Delivery is never included for Northwest Territories, Yukon, Nunavut.<\/p>\n<h2>Return \/ Exchange<\/h2>\n<p>For an hygienic mather, the duvets and cover are not returnable and not exchangeable. You may have any questions about the different levels of heat, please feel free to contact us.\u00a0 We will be please to guide you in your purchase in order to find best duvet for your needs and sleep habits. We also offer sending you cover pieces sample swatch to confirm the color you like.<\/p>\n<h2><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>Introduction With the rapid\u00a0development of new communication tools, it becomes necessary to pay special attention to\u00a0protection of privacy. This is why we are commited to respect and protect the confidentiality&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-terms.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-269","page","type-page","status-publish"],"acf":[],"_links":{"self":[{"href":"https:\/\/laduvetnordique.com\/en\/wp-json\/wp\/v2\/pages\/269","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/laduvetnordique.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/laduvetnordique.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/laduvetnordique.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/laduvetnordique.com\/en\/wp-json\/wp\/v2\/comments?post=269"}],"version-history":[{"count":35,"href":"https:\/\/laduvetnordique.com\/en\/wp-json\/wp\/v2\/pages\/269\/revisions"}],"predecessor-version":[{"id":9762,"href":"https:\/\/laduvetnordique.com\/en\/wp-json\/wp\/v2\/pages\/269\/revisions\/9762"}],"wp:attachment":[{"href":"https:\/\/laduvetnordique.com\/en\/wp-json\/wp\/v2\/media?parent=269"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}